Terms & Conditions

Visiting or browsing this site constitutes acceptance of the terms of use, without qualification or limitation. Do not use this site if you do not agree to the terms of use.

We reserve the right to modify, add or remove portions of these terms and conditions or the privacy policy at any time. Any changes shall become effective immediately upon posting on the relevant pages of www.sharrontownsendmerch.com 

It is the responsibility of site visitors to periodically check for changes to these terms of use or privacy policy. Continued use of this site following the posting of terms of use or privacy policy changes is construed as acceptance of those changes.

If you have any queries regarding these Terms, please contact us at sharrontownsendmerch@gmail.com

This Website is owned and operated by Triumph Through Tragedy LLC, a registered company in Delaware [United States]

Triumph Through Tragedy LLC does not accept any deviating terms and conditions of the customer unless we agree to these explicitly and in writing. The terms and conditions listed below are directed only at customers who are users, which means people who conclude legal transactions for a purpose which is attributed to personal and non-commercial use only.

By using this Website, you warrant that:
·      you are legally capable of entering into binding contracts
·      you are at least 18 years of age
·      the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity

The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

Customers must provide Triumph Through Tragedy LLC with complete and accurate details when making purchases. Triumph Through Tragedy LLC is not liable if we are given an incorrect delivery address at the time of purchase or where you fail to collect the products from the delivery address which you specified. Any additional expenses in correcting the order are the responsibility of the customer.

Triumph Through Tragedy LLC accepts only the methods of payment stated on the web portal during the order process. The customer independently chooses the preferred way of paying among the offered payment methods.

All prices quoted are in USD and include GST. Costs related to international orders are calculated using an integrated currency converter. Triumph Through Tragedy LLC is not responsible for varying currency conversion rates charged by customers’ banks.

Customers will receive an invoice confirming the order once Triumph Through Tragedy LLC receives payment. Some orders may be subject to fraud checks, this means you may be required to provide additional identification to verify your transaction. 

The customers’ claims to damages or compensation of frustrated expenditures against Triumph Through Tragedy LLC are directed – without regard to the legal nature of the asserted claim – according to these terms.

Our liability – regardless of the legal basis of customer's claims – shall be excluded unless the damage arose due to intent or gross negligence on our part, by our employees, legal representatives, or vicarious agents. Provided our liability is excluded or limited, the same goes for the personal liability of our employees, legal representatives, or vicarious agents.

We accept liability in accordance with the statutory law for of damage resulting from injury to life, limb or health, due to intentional gross negligence or negligence of duties arising from the contractual relationship on our part, by our legal representatives, employees or vicarious agents.
In particular, we disclaim all liabilities in connection with the following:
·      incompatibility of the website with any of your equipment, software or telecommunications links
·      technical problems including errors or interruptions of the website
·      unsuitability, unreliability or inaccuracy of the website
·      failure of the website to meet your requirements. 

The customer acknowledges and consents to Triumph Through Tragedy LLC storing the customer's personal data necessary to processing an order. The customer explicitly consents to collecting, processing and using their personal data. Of course, stored personal data will be treated confidentially.

The customer has the right to revoke their consent with future effect. In such a case, we are obliged to erase or block personal data in accordance with the applying data protection regulations. In case of a cancelled registration processes, the erasure of personal data occurs after cancellation of the registration process.

Triumph Through Tragedy LLC is not responsible for any typographical errors including representation of products as well as prices. Triumph Through Tragedy LLC may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Triumph Through Tragedy LLC assumes no responsibility regarding the accuracy of the information that is provided by its websites, and use of such information is at the recipient’s own risk.

Triumph Through Tragedy LLC has used its best endeavors to ensure all information, graphics, audio and video and other items appearing on this site (‘Content’) are correct and up-to-date at the time of publication. Triumph Through Tragedy LLC does not represent or warrant the accuracy or completeness of the Content and does not remain liable for any errors, omissions or defects. Depending on the resolution of the screen you use to access the Website, the colors of products as displayed on this Website may not constitute an accurate depiction of the true color of the item.

To the extent permitted by law, Triumph Through Tragedy LLC and its directors, employees, agents and contractors exclude all liability for any consequential, indirect or incidental loss or for any loss of profits, income, business or goodwill, that occurs as a result of your use or access of this Website, and/or from you using or relying on the Content, whether or not it's caused by any negligent act or oversight on our part or by Triumph Through Tragedy LLC related corporations.

Triumph Through Tragedy LLC does not guarantee the security of using this site or any systems used to access this site. Further information about security in relation to your personal information can be found in our Privacy Policy. 

All discount codes and price discounts are in issued in USD. Discount codes cannot be used in conjunction with any other offer (excluding clearance sale prices). 

Orders are processed on business days (Monday through Friday) excluding public holidays in the United States & Europe.

Customers will be provided with tracking numbers once orders are shipped out. See our shipping policies for further details.

In the event where a parcel is not claimed/refused by the receiver, Courier Post will attempt re-delivery. If Courier Post and/or our team is unable to arrange a re-delivery by Courier Post's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

Triumph Through Tragedy LLC  takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 working days, we reserve the right to cancel the order. 

Triumph Through Tragedy LLC reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.

Triumph Through Tragedy LLC is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.